At hemat138, your privacy is something we take seriously. This document clearly explains how we collect, use, store, and protect your personal data as a member of our betting platform in Malaysia.
Six core data protection commitments we uphold for every member in Malaysia
All data transmitted between your device and hemat138's servers is encrypted using 256-bit SSL protocol — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. This means your account information, payment details via Touch 'n Go, GrabPay, or DuitNow, and all your betting activity cannot be intercepted by any third party.
Hemat138 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are simply its responsible custodian. This is not merely a promise; it is a commitment enshrined in this Privacy Policy and enforced internally at every level of the hemat138 organisation.
Hemat138's Privacy Policy is designed and enforced in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This provides you with clear legal rights over your data — including the right to access, correct, and request deletion of the personal data we hold. hemat138 takes its data protection compliance obligations seriously.
Hemat138 gives you full control over your personal data. Through your account settings, you can manage communication preferences, update your personal information, or submit requests to access or delete your data. All data requests are handled transparently and resolved within the timeframes set by applicable Malaysian law.
Hemat138's cybersecurity team monitors our platform and data infrastructure around the clock – 24 hours a day, seven days a week. Any suspicious activity, such as unauthorised access attempts or anomalies in transaction patterns, is detected and addressed promptly. You will be notified via email or in-app notification should any activity require your attention.
Hemat138 follows a data minimisation principle – we only collect information that is strictly necessary to provide our services to you. We do not gather data in excess just to store it. Every category of data we collect has a clear purpose and a defined retention period, in line with legal and operational requirements.
This Privacy Policy ("Policy") describes the personal data collection, use, storage, and protection practices implemented by hemat138 ("we", "platform") for users who access and use our services in Malaysia. This Policy should be read together with Terms & Conditions hemat138.
By registering an account or using any hemat138 service, you consent to the collection and use of your personal data as described in this Policy. If you do not agree, please stop using the platform immediately and contact us to close your account.
Personal data refers to any information that can identify you, directly or indirectly, as an individual — including your name, phone number, email address, financial information, betting records, and platform usage patterns. hemat138 handles all such data categories with an appropriate level of protection.
Hemat138 is an online betting platform operating in Malaysia and is subject to the Personal Data Protection Act 2010 (PDPA). This Privacy Policy applies to all users who:
This Policy does not apply to third-party websites or services that may be linked from hemat138. We are not responsible for the privacy practices of any such third parties.
Hemat138 collects the following categories of data in the course of providing our services:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Registration form |
| Contact Data | Malaysian phone number, email address | Registration form, account updates |
| Financial Data | E-wallet account details, MYR transaction records | Deposit/withdrawal process |
| Betting Data | Betting history, selected markets, winnings | Platform activity |
| Technical Data | IP address, device type, web browser | Automated system logs |
| Usage Data | Pages visited, session duration, features used | Cookies & Analytics |
Hemat138 no collect credit or debit card information directly — all payments are processed through trusted e-wallet and banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, each of which maintains its own payment security standards.
Hemat138 uses the personal data collected solely for the following purposes:
Hemat138 will not use your data for any purpose beyond those stated above without first obtaining your additional consent.
Hemat138 processes your personal data on valid legal grounds as provided under Malaysia's Personal Data Protection Act 2010:
Hemat138 does not sell, rent, or trade members' personal data to any third party. Data disclosure only occurs in the following strictly limited and controlled circumstances:
In all cases where data is disclosed to third parties, hemat138 ensures a level of protection equivalent to the standards we apply to data we hold ourselves.
Hemat138 stores your personal data on secure servers with multiple layers of security measures:
Data Retention Period: hemat138 retains your personal data for as long as your account remains active or as long as necessary to provide our services. Following account closure, certain data may be retained for the period required under applicable Malaysian law — typically between 7 and 10 years for financial records. Once the mandatory retention period ends, data will be securely deleted or anonymised.
While we take every reasonable measure to protect your data, no security system can guarantee absolute 100% protection. We encourage you to take your own precautions as well, such as using a strong password and enabling Two-Factor Authentication (2FA) on your hemat138 account.
Hemat138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. The following are the types of cookies we use:
You can manage your cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the hemat138 platform. For more information, contact our support team.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by hemat138:
To submit any request relating to the rights above, please contact the hemat138 Privacy Officer by email at support@hemat138.top. We will process your request within 21 days of receipt, in accordance with Malaysian PDPA requirements.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming hemat138 for a full understanding of your rights and responsibilities as a member of our platform.
The hemat138 platform is strictly for users aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18. All registration processes include age verification, and we enforce this policy rigorously.
Should hemat138 discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. If you believe a child or minor has registered on our platform, please contact us at support@hemat138.top without delay.
Hemat138 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, current legal requirements, or platform improvements. All members will be notified of any material changes through:
Your continued use of the hemat138 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically.
For any enquiries, concerns, or requests relating to this Privacy Policy or your personal data at hemat138, please contact our Privacy Officer through the following channels:
We are committed to handling every privacy-related enquiry with care, thoroughness, and within the timeframes required under Malaysia's data protection laws. Your satisfaction and confidence in how hemat138 manages your data is our priority.
Under PDPA 2010, you have strong rights over your personal data
Request a copy of all personal data hemat138 holds about you. Requests will be processed within 21 days.
If any of your personal data held by hemat138 is inaccurate or out of date, you have the right to request an immediate correction.
In certain circumstances permitted by law, you may request that hemat138 delete your personal data.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may withdraw consent for data processing at any time. Please note this may affect the services we are able to provide.
If you are dissatisfied with hemat138's response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Over 500,000 Malaysian members have trusted hemat138 with their data. A secure, transparent platform fully compliant with Malaysian data protection law.